COVID-19 SAFETY

The COVID-19 pandemic is affecting everyone around the globe right now, so it’s important that you have an understanding of how COVID-19 is spread, what the symptoms are, and the ways to reduce the risk of infection. In this module we also look at ways to reduce the risk of cross infection when serving customers and how to handle potential conflicts that may arise.

The COVID-19 virus is a coronavirus that causes respiratory infections. It affects all people of all ages, genders, and ethnic backgrounds. It can be dangerous for any person. Practicing good hygiene is the best defence against COVID-19 and against most other viruses. If you experience symptoms, you should report immediately to your employer and seek medical advice.

Masks help to prevent people with Covid-19 from spreading the virus to others. They act as a simple barrier, preventing most respiratory droplets from travelling through the air and onto other people when the person wearing a mask sneezes, coughs, talks or raises their voice.

To reduce the spread of COVID-19 and protect yourself and others from infection, it’s important to follow good personal hygiene.

In hospitality venues, transmission of COVID-19 can occur from close contact between people, and through commonly touched surfaces such as tables, bathroom facilities and menus. If you haven’t already watched our What is COVID-19 video, you should do so now.