Resources
How to Train New Team Members
Training new team members can be a challenge, and with working from home, it... more
Handling Customer Complaints
Every business, no matter how successful, will get customer... more
Time Management: Time Management Training for Employees
Time Management - everyone talks about it, not everyone is good at it... more
Time Management: How to Manage Your Email Effectively
Email is a great communication tool People often prefer to communicate over... more
Time Management: Using To-Do Lists to Improve Time Management Skills
So – you want to develop good time management skills, but don’t know how to... more
Time Management: How to Focus and Eliminate Distractions at Work
To effectively manage your time, you must learn how to focus your attention In... more
Are Employers letting down their workers by not enforcing proper policies around customers wearing masks?
In April national unemployment reached an unprecedented rate in the US of 14.7%, with hardship engulfing the customer service industry. more
Companies who fail to train their staff have to live with losing customers due to poor service
It’s not only existing customers that customer service is important to, it’s potential new ones as well. more
Front line staff demand training on how to Deal with Difficult Customers
With businesses opening back up again, every business is going to be focused on their customers, and building the trust of those customers so they know it’s ok to start interacting with them again. more
