Staff training's a breeze with Canity’s easy-to-use learning platform!
How to use the content
Canity has a library of hundreds of bite-sized training videos covering the fundamentals of Customer Service through to deeper concepts that wil take your team to a new level. Your team can work through the videos at their own pace or you can schedule particular modules to be viewed at set times. Follow up your team with automated reminders and have them repeat training as often as you need.
- View a single video or a whole module
- Scheduled training or self-paced
- Automated email reminders
How to Monitor Results
Monitoring results is easy. Every module has an online quiz and you can view and export reports based on quiz results. You can view commpleted training or pending training and you can easily reschedule training for those who need it.
- Monitor Quiz results
- View scheduled and completed training
- Export Reports
Train smarter, not harder
Concepts Behind Canity
Canity is based on the concepts of micro-learning and spaced repetition. Breaking training up into bite-sized chunks makes the training more appealing and more focused and increases engagement drates by up to 50%. Spacing the training over a period of time, reinforcing concepts improves retention rates and makes it easier for your team to put their training into practice.
- Each Canity video is less 5min
- Increase engagement and decrease training time
- Best time to revise is when you start to forget
Learn more, remember more!
Got more questions?
Frequently Asked Questions
Use Our Platform or Embed in Your Own LMS
If your Learning Management System supports iFrame embedding, then you can use our embed functionality to integrate Canity training videos into your system. We’ll provide you with a section of code for each video lesson and for the full module to allow you to embed the training into your LMS.
Alternatively, we can provide a custom quote to provide you our video content directly. Contact us here.