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CUSTOMER PERSONALITY TYPES

Practical, easy to understand training videos

Learn to differentiate between different customer personality types

GET Customer Personality Types

Get Customer Personality Types Module for $120

ACCESS ALL MODULES

Get All Modules for $500

Introduction to Customer Personality Types

Driver Personality Types

Expressive Personality Types

Amiable Personality Types

Analytical Personality Types

Congratulations

Why Learn Customer Personality Types?

Some customers love your team’s manner, while others brush it off. Some customers want to pick a fight, while others won’t disclose what they really want. Sound familiar? Customers don’t share personalities; they vary from person to person. We’ll show you how to tailor your manner to each of the four main Customer Personality Types.

Each of our 6 video lessons covers a different aspect of Customer Personality Types. See below for the full topic list.

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Topics included in Video Lessons

01

Introduction to Customer Personality Types (01:12)

Some customers love your team’s manner, while others brush it off. Some customers want to pick a fight, while others won’t disclose what they really want. Sound familiar? Customers don’t share personalities; they vary from person to person. In this module, we’ll show you how to tailor your manner to each of the four main Customer Personality Types.


02

Driver Personality Types (03:53)

Driver personality types are used to being in the front seat. If you’re not heading in the same direction they may skid right past you. Avoid the pitfalls and potholes with our tactics for dealing with driver personalities.


03

Expressive Personality Types (02:39)

When you’re faced with an expressive personality type, a half-hearted attempt at connecting with them just isn’t going to cut it. Discover how to engage an expressive individual with our tips and tricks.


04

Amiable Personality Types (02:21)

Amiable personality types might seem easy – until a misguided interaction sends them rushing for the door! Learn how to relate and satisfy your amiable customers with this video lesson.


05

Analytical Personality Types (03:35)

In this video lesson, we’ve analysed the analytical personality type for you. With the analytical amongst us, it’s always important to address every single aspect of their enquiry. Not sure how? We’ll show you!


06

Congratulations (00:22)

Congratulations, you’re now an expert in customer personality! Test your knowledge by taking the quiz below.


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GET Customer Personality Types

Get Customer Personality Types Module for $120

ACCESS ALL MODULES

Get All Modules for $500

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