Handpick Your Team's Training Modules
Phone Skills
Phone skills are vital to the success of your organisation - impress your callers today!.
32 videos$150
Presentation Skills
Grow your skills to present professionally and engage with any audience.
20 videos$150
Online Chat Skills
Provide efficient, impressive service online - and convert leads into customers!.
9 videos$150
Interview Skills
Learn the skills you need to choose the right Customer Service candidate.
12 videos$150
Dealing With Anxious Customers
Learn how to turn Anxious Customers into Happy Customers.
10 videos$150
Dealing With Disappointed Customers
Learn how to turn Disappointed Customers into Satisfied Customers.
10 videos$150
Dealing With Difficult Customers
Learn the skills you need to professionally Deal with Difficult Customers.
16 videos$150
Customer Personality Types
Learn to differentiate between different customer personality types.
6 videos$150
Hospitality Restaurant Skills
Learn the fundamental Restaurant Customer Service skills.
13 videos$150
Workplace Behaviours
Learn to identify, deal with and report inappropriate Workplace Behaviours.
11 videos$150
The Art Of Small Talk
Discover the techniques you can use to confidently converse with customers.
10 videos$150
Delivering Internal Customer Service
Learn how to deliver great customer service to co-workers, suppliers and others.
8 videos$150
Do Your Customers Trust You
Discover how trust is earned, the reasons it falls apart and how it’s regained.
9 videos$150
Video Conferencing Etiquette
Learn strategies to keep your video conferencing productive and respectful.
8 videos$150
Time Management At Work
Learn practical time management techniques to help achieve your goals in the workplace.
10 videos$150

- Show All
- Product Info
- How Canity Works
- Pricing / Licencing
- Invoicing / Payment
We offer three licencing options – you can purchase access to an individual training module, series or to the entire training library.
Each option includes initial user licences. Extra users can be added at any time for $15/user, with a reduced rate for more than 100 users. Both options are a once only payment and you can access the training content as many times as you like with no time restrictions and no ongoing payment. That’s right, no ongoing subscription payments.
Each option also include access to our scheduling and reporting features.
To explore our licencing options, click here.
All licenses are provided for one organisation only. If users of a different organisation wish to view the training videos then a separate account must be purchased.
We also offer the option to integrate Canity into a Learning Management System (LMS). LMS pricing options can be found here.
You can access Canity via the link in the email or by clicking on MyCanity in the top right hand corner of the screen and begin training immediately. In fact, if you sign up right now – your staff could be training in minutes!
This change will deselect videos for all users, including those in any sub-admin accounts. To add back the videos simply click on the eye icon again and chose the + button on the video you wish to add back in.
LMS pricing options can be found here. Alternatively, we can provide a custom quote to provide you our video content directly. Contact us here.
Yes! Contact us here to find out more about our affiliate partnership program.
To remove a user, select the user you wish to delete from the sidebar on the “Manage Users” page. Then click the “Bulk Actions” button, and click “Delete”. Please note that users with upcoming training scheduled cannot be deleted.
Our initial animation approach in developing our Canity characters was to give them no skin tone. Whilst this was easier and cheaper for us, it unfortunately meant they all ended up looking “white”.
We’ve taken steps to correct this in our newer modules by adding skin tones to all our characters and further developing characters to reflect different ethnic backgrounds and races, as well as including characters with disabilities.
We’ve based these Canity characters on our own development team. Whilst we are based in Australia, our team contains a broad mix of people born not only in Australia but in South America, Asia, and Europe, so now our characters look a lot more like us! If you have any suggestions about how we can further develop our characters we’d love to hear from you.