Listening Skills
  • Don’t Make Me Do It: Preparing Confident Presentations

Don’t Make Me Do It: Preparing Confident Presentations

If you’re worried about your upcoming presentation, it would make sense to take steps to alleviate as much of that anxiety as possible. A large part of this comes down to feeling comfortable with the presentation itself. Read more ...

By: Canity

October 19th, 2016|
  • Meeting Customer Expectations

Meeting Customer Expectations

Meeting customer expectations sometimes requires going above and beyond what would typically be considered necessary. Read more....

By: Canity

October 5th, 2016|
  • Zeros to Heroes: How to Make Your Staff Perform Better

Zeros to Heroes: How to Make Your Staff Perform Better

Both owners of a new puppy and business managers struggle with the same thing: finding the right incentives for better performance! Unfortunately for those of [...]

By: Canity

September 21st, 2016|
  • What is the secret to customer service?

What is the secret to customer service?

Good customer service is… “We surveyed 100 people and the top eight answers are on the board… what is something a good customer service provider does?” Read more...

By: Canity

September 14th, 2016|