In today's digital age, customer service is more important than ever,... more
Email is an essential communication tool in today's digital and fast-paced... more
Sending a complaint to a company and hearing nothing in return is infuriating... more
We live in a digital world, where people are more and more reluctant to pick up... more
Social media has quickly become an integral part of business Gone are the days... more
Goodbyes are incredibly hard Whether you leave your family behind for an... more
Nobody likes to be ignored But when it comes to business emails, being ignored... more
Great phone etiquette can be hard to come by – make sure your team sounds professional on the phone and handles callers with ease.
4 featured articles
Discover how to create loyal customers and have them raving about returning to your business.
6 featured articles
How can you increase learner engagement? What’s the best way to train a team? Here are some resources to point you in the right direction.
15 featured articles
Discover how to turn your customer service team into customer service superstars!
22 featured articles
Increase your customer reach, turn prospects into loyal customers, and enjoy tips & tricks of the sales world with these useful blogs.
12 featured articles
Do you know the best way to handle customer complaints? Find out right here!
26 featured articles
The numbers speak for themselves – take a look at insightful survey results from customer services organisations.
Dive into the Canity Training library and see what all the fuss is about!
Download eBooks for you and your team to keep as invaluable resources.
These resources are available with a Canity Access Pass.
