Training is vital in almost all industries, so when it comes to the training... more
With so many of us working from home these days, it’s become the norm to... more
When it comes to training your staff in customer service, do you sit them down... more
What are amiable customers If you work in customer service, chances are at... more
Picture this… It’s Wednesday afternoon around 3pm and your second coffee... more
Do you want to know what went on in my head as a 12-year-old schoolboy Of... more
In 2015, Millennials (adults currently aged 18 to 35) became the largest... more
Whether it’s doing laundry, grocery shopping, or spending a Saturday night... more
Happy New Year! Ah, January My old friend The month in which the number of... more
Both owners of a new puppy and business managers struggle with the same thing:... more
We’re all masters of our own habits; both good and bad Whether you’re a... more
As you read this sentence, your brain is doing so much more than piecing... more
Training – you need to do it But you already know that You know that you need... more
I was never a straight ‘A’ student I would fidget too much, make too many... more
[fusion_text]A sustainable business is one that invests in skills training for... more
Increase your customer reach, turn prospects into loyal customers, and enjoy tips & tricks of the sales world with these useful blogs.
12 featured articles
Discover how to turn your customer service team into customer service superstars!
21 featured articles
Ensure your team and customers are kept safe in the workplace by checking out our handy Workplace Health & Safety resources.
4 featured articles
Great phone etiquette can be hard to come by – make sure your team sounds professional on the phone and handles callers with ease.
From online chat to emails – make sure your customer service team is representing your brand and handling your customers the right way.
7 featured articles
Discover how to create loyal customers and have them raving about returning to your business.
6 featured articles
The numbers speak for themselves – take a look at insightful survey results from customer services organisations.
Dive into the Canity Training library and see what all the fuss is about!
Download eBooks for you and your team to keep as invaluable resources.
These resources are available with a Canity Access Pass.