In today's digital age, customer service is more important than ever,... more
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Sending a complaint to a company and hearing nothing in return is infuriating... more
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Social media has quickly become an integral part of business Gone are the days... more
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How well do you meet your customers expectations? Learn how to improve your Customer Satisfaction rating.
27 featured articles
Great phone etiquette can be hard to come by – make sure your team sounds professional on the phone and handles callers with ease.
4 featured articles
Ensure your team and customers are kept safe in the workplace by checking out our handy Workplace Health & Safety resources.
3 featured articles
Increase your customer reach, turn prospects into loyal customers, and enjoy tips & tricks of the sales world with these useful blogs.
12 featured articles
Discover how to create loyal customers and have them raving about returning to your business.
6 featured articles
How can you increase learner engagement? What’s the best way to train a team? Here are some resources to point you in the right direction.
15 featured articles
The numbers speak for themselves – take a look at insightful survey results from customer services organisations.
Dive into the Canity Training library and see what all the fuss is about!
Download eBooks for you and your team to keep as invaluable resources.
These resources are available with a Canity Access Pass.