By personally thanking customers, Pho from Kopi & Tarts ensures his food is served with a generous side of outstanding customer service and personality.
In the restaurant business, success means more than simply serving delicious food.
You can find fantastic food all over the world, but how often do you find that same food with equally fantastic service?
While it may often seem like a small gesture, thanking your customers often means the difference between them returning or taking their business elsewhere.
Watch the video below to see Pho in action!